Client Protection

We take pride in the service we provide and endeavour to ensure that all your dealings with us are pleasant and productive.

We are regulated by the Law Society of Scotland, complying with strict standards and regulations that are designed to protect our clients. You can find more about the Law Society’s role here.

Compulsory Client Protection Measures

Professional Conduct Standards – all solicitors must comply with these standards of service and conduct (see here) which, for example, include duties to act honestly and with integrity, to act in their client’s best interests and to keep their client’s business affairs confidential

Master Policy professional indemnity insurance – all solicitors’ firms in Scotland must hold proper insurance to cover claims by clients against solicitors for loss due to a solicitor’s negligence.

Client Protection Fund – this fund is paid for entirely by solicitors and exists to compensate clients for loss caused by the dishonesty of any solicitor or their staff.

Financial compliance – all solicitors must comply with strict Accounting rules covering matters including holding clients’ money and accounting for payments made on their behalf.

Money Laundering Regulations – we must verify the identity of all clients before we undertake any work for them, as required under these Regulations.

Data Protection – all solicitors firms in Scotland must be registered under the Data Protection Act with the UK Information Commissioner. Copies of our Data Protection, Data Retention and Requests for Personal Data policies are available on request. 

You can find out more about the Master Policy professional indemnity insurance and Client Protection Fund here.